COVID-19 Safety Protocol
Life has been defined over the past few months based on what is and is not essential in our lives. It has and continues to be our assertion that hearing is essential. That is why we have continued to offer our services in our offices, as well as telehealth and via drop boxes.
While we are eager to be able to serve and care for our patients our concern for your safety is paramount. Therefore, we will continue to use the following safety precautions:
- We encourage patients to utilize our drop box for their routine clean-and-check appointments. This allows us to reduce in-person contact and maintain safe social distancing.
If you need services that require coming into the office, such as programming adjustments, wax removal, hearing evaluations, hearing device fittings, and immediate follow-up appointments, will continue to follow the precautions listed below:
- To limit the number of people in the lobby we ask that you not come to the office before your scheduled time.
- You can call the office when you arrive in the parking lot and we can let you know when the doctor is ready, and the lobby is cleared of other patients.
- We encourage a family member to join you at your appointment, please limit this to one member.
- Please wash your hands or use hand sanitizer before your appointment.
- We will be asking screening questions about your health and any possible exposure to COVID-19 while confirming appointments.
- In compliance with the Colorado guidelines we require all patients wear a mask for the entirety of their appointments in our office.
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How to Socially Distance without Socially Isolating
“Social distancing” is a key way we can help to reduce the rate of the spread of coronavirus by reducing close contact with other humans, especially large groups. It involves staying away from crowded restaurants, stores, and events as well as putting 6 feet of space between people. One important distinction is that social distancing does NOT have to be the same as social isolation. Social isolation is one of the risk-factors of hearing loss and can be very detrimental in the long run. Social isolation has correlations with loneliness, depression, cognitive decline, and dementia. For more information on Social Isolation, please request a free copy of the book Isolation Is Optional, co-authored by Dr. Whitney Swander.
What can you do to “socially distance” without “socially isolating”?