Meet the Team
Dr. Whitney Swander
Au.D., CCC-A, F-AAA
Dr. Whitney Swander attended the University of Northern Colorado with the hopes of helping people, but without knowing how she hoped to do that. Within a very short time, she learned about the roles of Speech- Language Pathologists and Audiologists and earned Bachelor’s degrees in Speech-Language Pathology and Audiology in 1998. Dr. Swander went on to immediately earn her Master’s degree in Audiology in 2000.
Dr. Swander began working at Hearing HealthCare Centers while it was still under the ownership of Jim Boggess in May of 2000. She purchased the Boulder and Longmont locations in 2008, and the company has grown to eight Front Range locations since then./p>
Over the nearly 20 years that she has been helping people to hear better, she has become even more passionate about the role that hearing technology can play in restoring people’s ability to feel fully engaged in social situations, without having to worry about missing out. As technology has improved over the years, her patients have been able to achieve higher and higher levels of success and satisfaction with hearing aids. She loves watching people take back their life when they take charge of their hearing. Part of her vision is to not only to help people hear better, but to help them live better. She hopes for anyone coming in for an appointment to feel a sense of belonging as they enter the clinic and to know they will be in great hands.
Along with helping people hear better on a local level, Dr. Swander has also traveled to Africa multiple times to fit people with hearing aids through the Starkey Hearing Foundation. When Dr. Swander is not helping patients or running the practice, you can find her gardening, cooking and spending time with husband, Jeff, and two rescued beagles, Maddie and Marley.
An Introduction to the Team from Dr. Swander
As a young audiologist fresh out of graduate school in 2000, all I knew was that I wanted to help people hear better. I learned that treating patients with care while partnering with them and empowering them to take back their hearing was the way to do it. Over the years, Hearing HealthCare Centers grew as people caught on to the way we made them feel. Even other Hearing Care Professionals learned that we cared and asked us to adopt their practices as they retired. It didn’t take long to learn that I couldn’t care for all the people who needed our help across the entire Front Range of Colorado, but I was determined not to lose my vision for how to help people as we expanded. The audiologists and administrative team members below have each been thoughtfully and intentionally chosen for their role because of how they are able to carry forth our mission of partnering with people to treat their hearing loss and regain all the benefits that good hearing have to offer.
All of our Audiologists hold Doctorate degrees in Audiology and have many years of experience working with advanced evaluation techniques for hearing loss, understanding speech in the presence of background noise and tinnitus, as well as auditory rehabilitation and verification of medically based hearing aid fittings. Because hearing loss has been linked to so many cognitive functions, each of our Doctors of Audiology has been certified in MoCA, the Montreal Cognitive Assessment, which is a standardized screening tool for early detection of mild cognitive impairment. We know hearing care is health care and that is critically important to take your body and your brain into account when it comes to treating your hearing loss.
I’m very proud of my team and know that you will be well cared for from the moment you make contact with us and throughout your entire journey with us.
Dr. Kimberly Hart
Dr. Kimberly Hart joined our team in 2017. She is a Colorado native with almost 20 years experience. She is very veteran, law enforcement, and first responder conscientious. Dr. Hart loves helping those heroes that serve our nation and community. She understands the needs of this unique population. Additionally, her years of experience in the field have given Dr. Hart a deep understanding of the challenges faced in our busy worlds, that each individual is unique and requires individualized attention.
Dr. Hart is focused on providing exceptional care so that you can benefit from better hearing, tinnitus management, or whatever your audiological needs may be. She has worked in the public schools, ENT clinics, private practice, and spent 13 years using her talents on our nation’s heroes at the Veterans Administration. These settings have given her a wide variety of expertise. Dr. Hart has experience in tinnitus management, hearing conservation, balance therapy, the full gamut of audiological testing, aural rehabilitation, and amplification. Whatever your audiological needs may be Dr. Hart has the knowledge and the expertise to help. When she is not at work Dr. Hart can be found hiking in our mountains, enjoying adventures with her family, and volunteering with different veteran, law enforcement, disaster relief, and homeless organizations.
Dr. Kacy Hooten
Au.D., CCC-A, F-AAA
Dr. Kacy Hooten joined the Hearing HealthCare Centers team in Summer 2018, after completing her Doctorate of Audiology at Wayne University in Detroit, Michigan. She obtained her undergraduate degree in Communication Disorders from Central Michigan University.
Her clinical education at Henry Ford Hospital, Ann Arbor, VA, and various private practice settings provided her with extensive knowledge on diagnostic testing, the latest hearing instrument technology, and genuine, quality patient care. Dr. Hooten has great enthusiasm educating her patients about their hearing loss and how to improve communication with their friends and loved ones.
Dr. Hooten is a native Michigander, she grew up in a small town near Grand Rapids. While she misses Pure Michigan and the Great Lakes, she is happy to call Colorado Springs and the Rocky Mountains her new home! On the weekends, catch her on the golf course, hiking colorful Colorado or cooking (and eating!) good food with good company. She is also a dedicated Cheesehead, so her Autumn Sunday’s are spent cheering on the Green Bay Packers!
Dr. Chelsea Bega
Au.D., CCC-A, F-AAA
Dr. Chelsea Bega joined the Hearing HealthCare Centers staff in Spring of 2018. She received her Bachelor’s degree in Communication Disorders at the University of Oregon, then went on to receive her Doctorate of Audiology degree at Arizona State University’s Speech & Hearing program.
Dr. Bega has had the privilege to practice Audiology in many diverse settings including public schools, private practices, ENT clinics, and clinical research positions. Dr. Bega fell in love with the field at the young age of 13, after her brother was diagnosed with a hearing loss. She has since then made it her life goal to help people reconnect with their loved ones and the world around them through better hearing.
Dr. Bega was born and raised on the beautiful island of O’ahu, Hawai’I, where she spent most of her free time exploring the ocean. Since moving to Colorado, Dr. Bega enjoys hiking, mountain biking, and volunteering her time with furry friends at the local animal shelters. She has recently taken up fishing and is always eager to learn fishing pointers and tips from the Colorado pros!
Dr. Shawna Beasley
Dr. Shawna Beasley joined the Hearing HealthCare Centers team in 2020. At a young age, Dr. Beasley was diagnosed with progressive hearing loss and wore hearing aids for many years until it was determined that she could experience greater benefit from cochlear implants.
She underwent her first cochlear implant surgery in 2007 while a senior in high school. It was so successful that she underwent a second surgery 6 years later to implant the other ear. Her experience with hearing loss and with the audiologist who had helped her for so many years encouraged her to pursue a career in audiology.
Dr. Beasley received her undergraduate degree in Speech and Hearing Sciences from UNC Greeley and her Doctorate of Audiology from University of Utah. Dr. Beasley worked at a neurotology clinic for 3 years before transitioning into private practice setting. She has experience with audiological testing, hearing aids, and cochlear implant candidacy and programming.
Born and raised outside of Sterling, Colorado, Dr. Beasley is passionate about helping Coloradoans achieve the best quality of life with better hearing. Being an individual with significant hearing loss herself, she can relate with patients on a personal level on their struggles and help overcome any obstacles they may have.
Recently married, Dr. Beasley loves to travel, explore nature, and spend time with friends and family, including two blue-eyed aussie/corgi pups.
Dr. Nicole Lilly
Dr. Lilly has been practicing in the Broomfield area for many years. She earned her undergraduate degree at the University of Maryland, College Park and her Doctorate degree from Salus University.
Dr. Lilly has experience in pediatrics, ENT, and private practice settings. While she enjoys pediatrics and ENT, her passion lies in private practice. She enjoys the one-on-one time spent with her patients and likes to get to know them personally. Dr. Lilly is committed to helping people hear better and loves to hear about the experiences her patients had and the new sounds that they heard after being fit with hearing aids for the first time.
In her spare time, Dr. Lilly enjoys hiking, biking, and spending time with her dogs Larry and Scout. She is starting to learn how to fly fish and enjoys being outdoors.
Dr. Ellyn Kuehne
Dr. Ellyn Kuehne’s interest in hearing healthcare began when she first recognized a high pitch ringing in her ear at the age of 8. Since that time, Dr. Kuehne recognized a genetic hearing loss in her family history as the cause of not only her tinnitus but also the hearing loss of her grandfather and her mother.
Dr. Kuehne understands the impact a hearing loss can have on relationships of families and strives to provide patients with better communication between loved ones.
Her clinical interest is focused on cochlear implants and hearing aids and she develops an individualized path for each patient she meets with. Dr. Kuehne obtained her Bachelor’s degree from Syracuse University in Syracuse, New York, and moved on to obtain her Doctorate of Audiology from the University of Northern Colorado in Greeley, Colorado. She fell in love with Colorado throughout her time in graduate school and spends as much of her free time as she can in the mountains. When she is not hiking or skiing, she is a certified yoga instructor and teaches at a local studio near her home in Denver, Colorado.
Jamie joined the Hearing Healthcare Centers team in January 2019. Born and raised in Nevada, Jamie received her Masters of Science in Speech Language Pathology (SLP) from the University of Nevada, Reno, and spent 5 years practicing speech therapy in a variety of settings including private practices, hospitals, rehab centers, elementary schools, and home health.
During her time as a SLP, Jamie gained a vast amount of experience working with individuals from all backgrounds including those who have suffered from stroke, Parkinson’s disease, traumatic brain injury, and memory loss. As a result, Jamie is very passionate about hearing health and educating others on hearing and the correlation between hearing loss and memory loss.
Jamie is a huge music lover, learning to play piano by ear as a child and later on playing the clarinet. She loves to go out dancing and to see performances at Red Rocks, and is always watching out for a good show!
Jamie is currently working towards obtaining her Board Certification in Hearing Instrument Sciences (BC-HIS).
Dena has been the Audiology Assistant in Longmont since 2019. Dena did not choose audiology as a career, it found her. Dena took a medical terminology class and began to look for opportunities to find a personal medical career. She loves being an audiology assistant as it is personable and she loves to care for patients.
When not in the office, Dena can be found working in her garden and arranging flowers into appealing arrangements. Dena also loves to go camping, have breakfast for dinner, and tell inside jokes among family and friends.
Michelle joined the Hearing HealthCare staff as a Patient Care Coordinator in November of 2018 from South Dakota where she worked as a Director of Property Management.
She is a graduate of South Dakota State University and has enjoyed her career in Sales Management and Property Management, overall making a difference for her customers. Working at Hearing HealthCare Centers she is able to continue making a difference helping the patients in the Fort Collins and Loveland offices.
Michelle and her husband have 2 sons who still live in South Dakota and 1 daughter that lives in Nashville, TN. They enjoy traveling to spend time with them as well as other family and friends. In her free time, she loves to be outdoors, hiking and exploring Colorado, wood working, DIY projects, cooking, baking and entertaining.
Director of Operations
Therese Montecalvo joined the Hearing HealthCare Centers staff in 2015! She came from Ohio where she worked as a human resource and payroll specialist. She graduated from Ohio University with a B.S. in Communication Studies and a minor in Marketing/Management.
In her spare time, Therese enjoys hiking 14ers, trail running, and spending time with her friends and family. She loves all that Colorado has to offer and its many outdoor activities.
Marketing and Outreach Coordinator
Julie joined the Hearing HealthCare Centers staff in 2020 as the Marketing and Outreach Coordinator. She graduated from University of Kansas with her B.S. in Journalism and also has her M.S in Advertising from Northwestern University.
Julie has experience in advertising, sales promotion and marketing in the corporate, nonprofit and volunteer world. She has also been a patient care coordinator and loves working with patients and medical staff.
Julie and her husband have three adult children and two dogs, Scout and Panda. Outside of work she enjoys doing house and art projects including repurposing furniture, going to movies and spending time with friends.
Patient Nurture Coordinator
Kate joined Hearing Healthcare Centers in the summer of 2017 as an Audiology Assistant. She now works as the Patient Nurture Coordinator while still enjoying seeing patients in clinic part-time as well as at expos and community events.
Kate studied neuroscience and Spanish at Regis University and enjoys using both subjects and their concepts in her job – psychology, cultural communication, and connecting with others.
Kate has enjoyed working in research and clinical settings for the past 7 years and is excited to grow with Hearing Healthcare Centers to continue her passion for serving others in a holistic manner, while also diving into data analysis and research. Outside of work, Kate enjoys photography, hiking with her husband and two dogs, reading, and visiting local festivals and museums.
Rhonda joined the team in early spring of 2020. She didn’t know much about audiology, but Rhonda knew she would love working here based on the types of patients we see, and she was right! She loves people and especially loves older adults. Rhonda loves to help people so working at Hearing HealthCare Centers has been a great fit.
Rhonda knows she can brighten patients’ days, which in return brightens her day as she loves serving. You’re not supposed to have favorites but Rhonda does – and it’s all the patients of Hearing HealthCare Centers!
Rhonda has a passion and love for country partner dancing. She finds joy in dancing and her husband is a good sport too! Rhonda is also a biker chick and gets thousands of miles on her motorcycle every year. She’ll bring her dog along for rides.
And Rhonda loves her family – they’re very important to her. They go to Sturgis, North Dakota, every year on motorcycles. She likes to garden and landscape, can food and grow flowers. Being with nature and plants is a type of spirituality for Rhonda.
Insurance and Credentialing Specialist
Gaby joined the Longmont team in July of 2020 as our Insurance and Credentialing Specialist. She is a Colorado native living all over the state over the years and now resides in Fort Collins.
Gaby has an affinity for healthcare both professionally and personally which makes her a real asset to the practice. She has a real love for animals and her two dogs, Elli & Mara, and cat, Aela, keep her on her toes. She also has a love for music, singing, and spending time with her family and friends.
Patient Care Coordinators
Patient Care Coordinator
Kathi is the first smiling face you will see as you enter our Colorado Springs office of Hearing HealthCare Centers. After originally starting out as one of Dr. Durbin’s patients in 2013, Kathi became the Patient Care Coordinator for the office in 2014.
She not only helps with phone calls, scheduling appointments and other tasks around the office but she is also able to help with some problems that may arise related to hearing aids as she wears two herself!
Kathi is originally from Maine and moved to Colorado in 1992 with her husband and three children to be closer to family. She spent 30 years working in manufacturing before changing careers in 2001 and becoming a receptionist for a local physician’s office. Kathi has always enjoyed helping others and knew this would be a perfect fit for her. She has been in the medical field ever since!
In her spare time, you can find Kathi spending time with her grandchildren, playing with and walking her two dogs, or designing and remodeling rooms in her home.
Patient Care Coordinator
Pam joined the Hearing HealthCare Centers team as the Patient Care Coordinator in the Englewood location. She is not new to the area as she was born and raised in SE Denver. After she graduated from high school, she went to school to be a certified dental assistant.
She worked in the dental field for several years. While there she learned how nice it is to get to know and help the patients that come to your office.
After she married, she moved to Englewood where she and her husband raised their two children. She did everything from babysitting to cleaning houses so she could spend as much time with her children as possible.
In her free time, she really enjoys sitting in the back yard by her pond or taking long walks in the neighborhood. She is also an avid gardener and loves to read. She especially loves sewing for her 3 granddaughters.
Patient Care Coordinator
Darnel started working at Hearing HealthCare Centers in 2019. She has over 20 years of business experience. This includes construction, financial, education, retail, and healthcare. She really enjoys working in the field of healthcare, and is now excited about being part of Hearing HealthCare Centers at the Boulder location.
Darnel is happily married and has two teenage daughters. They have recently moved from Thornton to Erie, Colorado, so that they could be closer to the mountains, family, jobs and schools. In Darnel’s spare time she bikes, swims, walks, reads and spends time with her friends and family.
Patient Care Coordinator
Raney joined the team in 2019. She loves working in customer service and with people and felt a medical setting would be a perfect match. The majority of her work experience has been retail and hospitality, and while she was helping people in a sense, helping patients to hear better is more fulfilling of her time and effort.
Raney is obsessed with David Bowie. Her health journey, and the health journeys of others, is also very important to her. She is highly passionate about nutrition and our food system and hopes to change the world through her healthy baked goods.
She loves the mountains and outdoors – especially going for hikes. She has three cats and her favorite pastime is watching movies, with her favorite being Labyrinth with David Bowie. Raney loves to laugh and make others laugh, and hopes to see you in the Loveland clinic soon!
Patient Care Coordinator
Jacey began working in Spring 2020 greeting and helping patients in our Boulder clinic. Hearing HealthCare Centers stood out to her as a small company that truly cares for their patients. She loves working in healthcare and has been helping patients in the front office for over four years.
Jacey is passionate about anything and everything outdoors. Originally from Hawaii, she knows how to appreciate and make the most out of the beauty and nature around her. Outside of work, you can find her camping, gardening, four wheeling, and snowboarding. Her three dogs keep her busy too!
Patient Care Coordinator
Sandy joined the Fort Collins clinic team in July of 2020. She has had an eclectic career path including owning her own hair salon and working at a funeral home. She worked over 22 years in Southeast Colorado starting as a ward clerk for the emergency department, became a CNA and worked in the emergency room, hospice floor, and critical care unit.
Her varied background has given her the patience and caring attitude needed for her position as patient care coordinator.
Sandy enjoys gardening, all kinds of art from watercolor, and photography. Her personal faith and Photoshop are her passions. She is married and has five beautiful grandbabies.
Patient Care Coordinator
Barbie joined the practice in September of 2020 as the Patient Care Coordinator in the Broomfield office. She graduated from the medical assistant program at Concorde Career College and went into Hospitality management. She managed the largest hotel in north Denver for six years.
Barbie wanted to join the HHCC family because of her love for American Sign Language and wanted a career that would make her heart happy. Barbie is passionate about art, she mainly works with charcoal because she is colorblind. Saying Barbie is a fan of cruises is an understatement. She would love to travel the world by cruise ship. She also loves spending time with her family and re-watching Friends TV series. Barbie is newly engaged and has a beautiful daughter.