Meet the Team
Dr. Whitney Swander
Au.D., CCC-A, F-AAA
Dr. Whitney Swander attended the University of Northern Colorado with the hopes of helping people, but without knowing how she hoped to do that. Within a very short time, she learned about the roles of Speech- Language Pathologists and Audiologists and earned Bachelor’s degrees in Speech-Language Pathology and Audiology in 1998. Dr. Swander went on to immediately earn her Master’s degree in Audiology in 2000.
Dr. Swander began working at Hearing HealthCare Centers while it was still under the ownership of Jim Boggess in May of 2000. She purchased the Boulder and Longmont locations in 2008, and the company has grown to eight Front Range locations since then./p>
Over the nearly 20 years that she has been helping people to hear better, she has become even more passionate about the role that hearing technology can play in restoring people’s ability to feel fully engaged in social situations, without having to worry about missing out. As technology has improved over the years, her patients have been able to achieve higher and higher levels of success and satisfaction with hearing aids. She loves watching people take back their life when they take charge of their hearing. Part of her vision is to not only to help people hear better, but to help them live better. She hopes for anyone coming in for an appointment to feel a sense of belonging as they enter the clinic and to know they will be in great hands.
Along with helping people hear better on a local level, Dr. Swander has also traveled to Africa multiple times to fit people with hearing aids through the Starkey Hearing Foundation. When Dr. Swander is not helping patients or running the practice, you can find her gardening, cooking and spending time with husband, Jeff, and two rescued beagles, Maddie and Marley.
An Introduction to the Team from Dr. Swander
As a young audiologist fresh out of graduate school in 2000, all I knew was that I wanted to help people hear better. I learned that treating patients with care while partnering with them and empowering them to take back their hearing was the way to do it. Over the years, Hearing HealthCare Centers grew as people caught on to the way we made them feel. Even other Hearing Care Professionals learned that we cared and asked us to adopt their practices as they retired. It didn’t take long to learn that I couldn’t care for all the people who needed our help across the entire Front Range of Colorado, but I was determined not to lose my vision for how to help people as we expanded. The audiologists and administrative team members below have each been thoughtfully and intentionally chosen for their role because of how they are able to carry forth our mission of partnering with people to treat their hearing loss and regain all the benefits that good hearing have to offer.
All of our Audiologists hold Doctorate degrees in Audiology and have many years of experience working with advanced evaluation techniques for hearing loss, understanding speech in the presence of background noise and tinnitus, as well as auditory rehabilitation and verification of medically based hearing aid fittings. Because hearing loss has been linked to so many cognitive functions, each of our Doctors of Audiology has been certified in MoCA, the Montreal Cognitive Assessment, which is a standardized screening tool for early detection of mild cognitive impairment. We know hearing care is health care and that is critically important to take your body and your brain into account when it comes to treating your hearing loss.
I’m very proud of my team and know that you will be well cared for from the moment you make contact with us and throughout your entire journey with us.
Dr. Annie Swanberg
Dr. Annie Swanberg joined the Hearing HealthCare Centers team in 2016. She worked for two different major hearing aid manufacturers before returning to graduate school so she could switch over to the clinical side of the field. Her clinical training at Denver Health, University of Colorado Hospital, and local private practices gave her experience working with people from all walks of life, from the indigent to the wealthy, and from Colorado locals to recent immigrants from all over the world.
She enjoys helping a diverse population and tailoring her treatment to every individual’s hearing needs. As her background would suggest, she loves getting into the technical details of hearing technology, but at the end of the day what truly matters is helping people!
Dr. Swanberg grew up in the Midwest but was always a mountain girl at heart. Weekends find her scrambling up and down mountains (she’s working toward finishing all of the 14ers and loves nothing more than a good 3rd or 4th class ridgeline), or dabbling in the other mountain sports – there are so many options, and so little time!
Dr. Kimberly Hart
Dr. Kimberly Hart joined our team in 2017. She is a Colorado native with almost 20 years experience. She is very veteran, law enforcement, and first responder conscientious. Dr. Hart loves helping those heroes that serve our nation and community. She understands the needs of this unique population. Additionally, her years of experience in the field have given Dr. Hart a deep understanding of the challenges faced in our busy worlds, that each individual is unique and requires individualized attention.
Dr. Hart is focused on providing exceptional care so that you can benefit from better hearing, tinnitus management, or whatever your audiological needs may be. She has worked in the public schools, ENT clinics, private practice, and spent 13 years using her talents on our nation’s heroes at the Veterans Administration. These settings have given her a wide variety of expertise. Dr. Hart has experience in tinnitus management, hearing conservation, balance therapy, the full gamut of audiological testing, aural rehabilitation, and amplification. Whatever your audiological needs may be Dr. Hart has the knowledge and the expertise to help. When she is not at work Dr. Hart can be found hiking in our mountains, enjoying adventures with her family, and volunteering with different veteran, law enforcement, disaster relief, and homeless organizations.
Dr. Kacy Hooten
Au.D., CCC-A, F-AAA
Dr. Kacy Hooten joined the Hearing HealthCare Centers team in Summer 2018, after completing her Doctorate of Audiology at Wayne University in Detroit, Michigan. She obtained her undergraduate degree in Communication Disorders from Central Michigan University.
Her clinical education at Henry Ford Hospital, Ann Arbor, VA, and various private practice settings provided her with extensive knowledge on diagnostic testing, the latest hearing instrument technology, and genuine, quality patient care. Dr. Hooten has great enthusiasm educating her patients about their hearing loss and how to improve communication with their friends and loved ones.
Dr. Hooten is a native Michigander, she grew up in a small town near Grand Rapids. While she misses Pure Michigan and the Great Lakes, she is happy to call Colorado Springs and the Rocky Mountains her new home! On the weekends, catch her on the golf course, hiking colorful Colorado or cooking (and eating!) good food with good company. She is also a dedicated Cheesehead, so her Autumn Sunday’s are spent cheering on the Green Bay Packers!
Dr. Chelsea Bega
Au.D., CCC-A, F-AAA
Dr. Chelsea Bega joined the Hearing HealthCare Centers staff in Spring of 2018. She received her Bachelor’s degree in Communication Disorders at the University of Oregon, then went on to receive her Doctorate of Audiology degree at Arizona State University’s Speech & Hearing program.
Dr. Bega has had the privilege to practice Audiology in many diverse settings including public schools, private practices, ENT clinics, and clinical research positions. Dr. Bega fell in love with the field at the young age of 13, after her brother was diagnosed with a hearing loss. She has since then made it her life goal to help people reconnect with their loved ones and the world around them through better hearing.
Dr. Bega was born and raised on the beautiful island of O’ahu, Hawai’I, where she spent most of her free time exploring the ocean. Since moving to Colorado, Dr. Bega enjoys hiking, mountain biking, and volunteering her time with furry friends at the local animal shelters. She has recently taken up fishing and is always eager to learn fishing pointers and tips from the Colorado pros!
Dr. Kirsten Horner
Au.D., CCC-A, F-AAA
Dr. Kirsten Horner joined the team at Hearing HealthCare Centers in 2019. Dr. Horner has always been interested in communication in general, but has a special passion for receptive communication through hearing and understanding how communication breakdowns occur due to hearing loss. Through a patient-centered and evidence-based approach, Dr. Horner strives to provide quality audiological care to improve receptive communication, and ultimately, the patient’s quality of life.
Dr. Horner was born and raised in North Dakota and fell in love with Colorado while attending graduate school at the University of Colorado at Boulder. She enjoys running, cooking, reading, and spending time with her husband and dog.
Jamie joined the Hearing Healthcare Centers team in January 2019. Born and raised in Nevada, Jamie received her Masters of Science in Speech Language Pathology (SLP) from the University of Nevada, Reno, and spent 5 years practicing speech therapy in a variety of settings including private practices, hospitals, rehab centers, elementary schools, and home health.
During her time as a SLP, Jamie gained a vast amount of experience working with individuals from all backgrounds including those who have suffered from stroke, Parkinson’s disease, traumatic brain injury, and memory loss. As a result, Jamie is very passionate about hearing health and educating others on hearing and the correlation between hearing loss and memory loss.
Jamie is a huge music lover, learning to play piano by ear as a child and later on playing the clarinet. She loves to go out dancing and to see performances at Red Rocks, and is always watching out for a good show!
Jamie is currently working towards obtaining her Board Certification in Hearing Instrument Sciences (BC-HIS).
Director of Operations
Therese Montecalvo joined the Hearing HealthCare Centers staff in 2015! She came from Ohio where she worked as a human resource and payroll specialist. She graduated from Ohio University with a B.S. in Communication Studies and a minor in Marketing/Management.
In her spare time, Therese enjoys hiking 14ers, trail running, and spending time with her friends and family. She loves all that Colorado has to offer and its many outdoor activities.
Cheryl Barber joined Hearing HealthCare Centers staff as the Credentialing and Insurance Specialist in April of 2017. She currently holds two Associates degree and is finishing her 4-year degree in Business.
She has been in the medical & dental field for over eight years in various capacities. Before her career change into the medical industry, she worked as a chef for over 20 years.
Since her transition into the medical field, she has had a desire to help patients with issues regarding their insurance benefits and claims.
Cheryl moved to Colorado 12 years ago and is happily married. She has three adult children, two granddaughters and is a foster parent. She enjoys spending her free time bicycling, experiencing Colorado festivals and mountains, running in various 10k’s, half marathons and she is an enthusiastic Disney fan.
Marketing & Outreach Coordinator
Kate joined Hearing Healthcare Centers in the summer of 2017 as an Audiology Assistant and now works as the Marketing & Outreach Coordinator. Kate graduated from Regis University with her B.S. in Neuroscience and minor in Spanish.
Kate has enjoyed working in research and healthcare settings for the past 8 years and is excited to grow with Hearing Healthcare Centers to continue her passion for serving others in a holistic manner, while also diving into data analysis, design, and research.
Outside of work, Kate enjoys photography, weekend cabin retreats, reading, and visiting local festivals and museums.
Erica joined the Hearing HealthCare Centers team as a Patient Care Coordinator in 2018 and she has since transitioned as the company’s new Patient Liaison. Before she joined the Hearing HealthCare Centers team, she worked as a Patient Care Coordinator for hearing aid facilities in Durango, CO, and in Arvada, CO for a combined time of a little over three years.
She has extensive knowledge about hearing aids and she is happy to help patients with their hearing aids whenever they stop by the Broomfield office. Erica is passionate about helping patients and providing excellent customer service.
Erica was born and raised in Arizona and she lived there for 24 years before she decided to leave the heat behind her. In her spare time, she enjoys lifting weights, taking her two dogs (Lacey and Stella) on walks, reading, and going to restaurants and movies with her husband.
Patient Care Coordinators
Patient Care Coordinator
Amanda Mercado joined the Hearing Healthcare Centers staff as the Wheat Ridge Patient Care Coordinator in 2017 from California where she worked as a Personal Caregiver.
She graduated with honors from The Art Institute Inland Empire with her Bachelor’s degree in Culinary / Hospitality Management, and her Associate’s degree in Culinary Arts. Amanda loves to help others and prides herself on her customer service skills.
Since moving to Colorado, Amanda enjoys going fishing, camping, and taking long walks to see all the beautiful sights. She also really loves to cook, watch movies, and spend time with her loved ones and friends.
Patient Care Coordinator
Thom Wright joined the Hearing HealthCare staff as a Patient Care Coordinator in June of 2016. Before joining the Hearing HealthCare team, Thom worked for 40 years as an Emergency Services Dispatcher.
The last 18 years of that at the Fort Collins 9-1-1 Center as an Emergency Medical Dispatcher.
Thom retired in 2015 but after such a long career in public service, he found himself wanting to give back to the community. When a position became available at Hearing HealthCare Centers, Thom jumped at the chance! It was a perfect fit!
When not working, Thom enjoys trips to the mountains with his trailer and fur friend Jordan, a 12-year-old Weimaraner. Jordan is the 4th rescue dog that has joined Thom’s family, having had a previous Weimaraner as well as a pair of Miniature Pinschers. Thom also enjoys working in his yard, long walks, and quiet times listening to music.
Patient Care Coordinator
Kathi is the first smiling face you will see as you enter our Colorado Springs office of Hearing HealthCare Centers. After originally starting out as one of Dr. Durbin’s patients in 2013, Kathi became the Patient Care Coordinator for the office in 2014.
She not only helps with phone calls, scheduling appointments and other tasks around the office but she is also able to help with some problems that may arise related to hearing aids as she wears two herself!
Kathi is originally from Maine and moved to Colorado in 1992 with her husband and three children to be closer to family. She spent 30 years working in manufacturing before changing careers in 2001 and becoming a receptionist for a local physician’s office. Kathi has always enjoyed helping others and knew this would be a perfect fit for her. She has been in the medical field ever since!
In her spare time, you can find Kathi spending time with her grandchildren, playing with and walking her two dogs, or designing and remodeling rooms in her home.
Patient Care Coordinator
Pam joined the Hearing HealthCare Centers team as the Patient Care Coordinator in the Englewood location. She is not new to the area as she was born and raised in SE Denver. After she graduated from high school, she went to school to be a certified dental assistant.
She worked in the dental field for several years. While there she learned how nice it is to get to know and help the patients that come to your office.
After she married, she moved to Englewood where she and her husband raised their two children. She did everything from babysitting to cleaning houses so she could spend as much time with her children as possible.
In her free time, she really enjoys sitting in the back yard by her pond or taking long walks in the neighborhood. She is also an avid gardener and loves to read. She especially loves sewing for her 3 granddaughters.
Patient Care Coordinator
Michelle joined the Hearing HealthCare staff as a Patient Care Coordinator in November of 2018 from South Dakota where she worked as a Director of Property Management.
She is a graduate of South Dakota State University and has enjoyed her career in Sales Management and Property Management, overall making a difference for her customers. Working at Hearing HealthCare Centers she is able to continue making a difference helping the patients in the Fort Collins office.
Michelle and her husband have 3 children who still live in South Dakota. They enjoy trips back to spend time with them and other family and friends. In her free time, she loves to be outdoors, taking hikes in the mountains and exploring new places in Colorado, DIY projects, cooking, baking, entertaining and spoiling Misty their 6-year-old Cocker Spaniel rescue.
Patient Care Coordinator
Darnel started working at Hearing HealthCare Centers in 2019. She has over 20 years of business experience. This includes construction, financial, education, retail, and healthcare. She really enjoys working in the field of healthcare, and is now excited about being part of Hearing HealthCare Centers at the Boulder location.
Darnel is happily married and has two teenage daughters. They have recently moved from Thornton to Erie, Colorado, so that they could be closer to the mountains, family, jobs and schools. In Darnel’s spare time she bikes, swims, walks, reads and spends time with her friends and family.